Shipping

Transparency Notice
ZenAIOffice is operated by Ionut Cristinel Ciobotaru, based in Tallinn, Estonia.
All orders are processed and shipped through verified logistics partners in the EU, US, and Asia, depending on stock availability and destination.

We work only with trusted suppliers to ensure safe and timely delivery.

🕒 Processing Time

Orders are typically processed within 1–3 business days after payment confirmation.
Once processed, you will receive an email with your tracking number as soon as your order ships.

🌍 Shipping Times

Delivery estimates vary by region:

  • EU: 7–14 business days

  • USA: 10–18 business days

  • Rest of the World: 10–25 business days

(Shipping times may vary due to customs or courier delays.)

💬 Order Tracking

All orders include trackable shipping.
Tracking details are automatically emailed once your package has been dispatched.
You can also contact support@zenaioffice.com for updates at any time.

🚚 Multiple Shipments

If your order contains multiple items, they may ship separately for faster delivery.
You will receive a separate tracking number for each parcel.

⚠️ Lost or Delayed Packages

If your order has not arrived within 30 days, please contact us — we will assist immediately.
We guarantee either a replacement or full refund for lost shipments confirmed by the carrier.

📍 Contact

Email: support@zenaioffice.com
Operator: Ionut Cristinel Ciobotaru, Tallinn, Estonia
Website: https://zenaioffice.com